Thank you Checkatrade – 5 years and counting!
Your Garage Doors (Nottingham Garage Doors) are extremely proud to have had new badge added to our Checkatrade.com profile. We have now been endorsed by them for over 5 years.
In order to be a member of Checkatrade, we have to adhere to a number of standards and processes to ensure that we put the customer at the centre of everything we do.
This is not just a one off check, can be re-vetted at any time and are monitored by them to ensure the standards and processes are maintained.
It also means that others recommend us.
All Checkatrade members agree to –
- Be honest in all dealings with you
- Tell you about any call-out fees before coming to you
- Let you know straight away if they can’t do the work
- Keep appointments and arrive on time (calling in advance if they need to reschedule)
- Be realistic about when they can start the work and how long it will take
- Be courteous. Treat you, your property and belongings with respect
- Keep you in the picture about all aspects of the work
- Return phone messages promptly
- Create an additional contract for variations from the original agreement
- Deal with complaints promptly and professionally
- Never demand cash payment
- Never be verbally or physically abusive or threatening to a customer in any way
- Not obtain work through cold calling
Checkatrade – 5 years and counting. We look forward to our 10 year badge!
Check us out on Checkatrade.com