Thank you Checkatrade – 5 years and counting!

Your Garage Doors (Nottingham Garage Doors) are extremely proud to have had new badge added to our profile. We have now been endorsed by them for over 5 years.

In order to be a member of Checkatrade, we have to adhere to a number of standards and processes to ensure that we put the customer at the centre of everything we do.

This is not just a one off check, can be re-vetted at any time and are monitored by them to ensure the standards and processes are maintained.

It also means that others recommend us.

All Checkatrade members agree to –

  • Be honest in all dealings with you
  • Tell you about any call-out fees before coming to you
  • Let you know straight away if they can’t do the work
  • Keep appointments and arrive on time (calling in advance if they need to reschedule)
  • Be realistic about when they can start the work and how long it will take
  • Be courteous. Treat you, your property and belongings with respect
  • Keep you in the picture about all aspects of the work
  • Return phone messages promptly
  • Create an additional contract for variations from the original agreement
  • Deal with complaints promptly and professionally
  • Never demand cash payment
  • Never be verbally or physically abusive or threatening to a customer in any way
  • Not obtain work through cold calling

Checkatrade – 5 years and counting. We look forward to our 10 year badge!

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